Frequently Asked Questions.
01. The order
When do I receive my order?
We aim to ensure your order reaches you as quickly and safely as possible. Here’s a detailed breakdown of our processing and delivery timelines. Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.
Order Tracking
Once your order is shipped, we’ll send you a tracking number via email or SMS. You can use it to follow your package in real-time.
02. Shipment
Shipping & Delivery Time
Once your order is confirmed, it is typically processed within 1–2 business days. Delivery times may vary based on your location and the shipping method selected at checkout.
Local deliveries: 2–4 business days.
International deliveries: 5–10 business days.
Express Domestic Shipping: 1–2 business days..
Delays & Exceptions
We do our best to meet delivery times, but the following may affect your delivery. High-demand seasons (e.g., holidays, sales events).
Remote or rural delivery areas.
Customs delays for international shipments.
Incomplete or incorrect delivery details.
Need Help?
If your order is delayed beyond the expected time or you didn’t receive a tracking number, please contact our support team.
